From the minute we drove up and saw the beautiful grove of autumn trees surrounding Still Oaks in Epsom we knew it was the right place for us. Our hearts were broken and heavy with the unexpected death of our beloved boy, Ethan Michael, but Katie and Matt immediately assured us that their job was to make this time as meaningful as possible and that whatever we felt comfortable with they would help make happen. They both went above and beyond and we will never be able to fully express our gratitude. Our aching hearts were eased by their kindness, honesty and professionalism. When we talk about Ethan's calling hours and burial, one of us inevitably says, " Thank goodness for Katie and Matt."
Planning funeral arrangements for a loved one is never easy, but Katie was extremely helpful in getting everything organized for us, including the arrangements for my mother's last trip home from South Carolina, even finding the vocalist who my mother loved from 15 years ago who had since retired, and got him to sing at her funeral. I don't know who else would have gone out of their way to do that. The professionalism was excellent, but the humor was very much appreciated too! My family has nothing but good things to say about Katie and Matt. Thank you again!
I want to thank matt and katie from the bottom of my heart.they were so caring and had so much compassion when i needed it the most.they took care of my mom very professionally .and if anyone ever asked me i would recommend them in a heart beat thank you for all you have done.i can not thank you enough,i just wish i had something i could give you in return. thank you thank you thank you
When my father died very unexpectedly, Still Oaks was everything we needed. From the most caring and respectful removal, to the presentation of his Army flag, Katie was with us. She helped guide me through some difficult decisions, and just seemed to take care of the things I wouldn't even know how to do. She is a wonderful person, making her phenomenal at her chosen vocation.
There is not enough space for me to describe how much Matt and Katie helped our family thru all aspects of this process. Even parts of it that weren't their responsibility. They coordinated efforts with the other companies and services involved in the process, and got things done. Their family values are not just advertising, they're genuine.
Dear Matt. Thank you so much for all of your help in the pre planning of moms final wishes. Having arrangements in place was a blessing. Her passing came all too quickly but the phone call that you had her in your care that Monday afternoon on March 6th gave me comfort and will for a long time and your professionalism paired with your deep caring for the loved ones we have lost is why you are the best.
I wanted to thank Matt and his wife, Katie for helping us through a difficult time. The Still Oaks Funeral Home staff were compassionate, caring and professional during the entire process. They made the celebration of my Mom's life very special. They made the process as easy as possible. Thanks again for making the process and celebration so seamless. It took a tremendous amount of stress away in a very difficult time. -Bob and Deb
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